Frequently Asked Questions
Everything you need to know about your competitive and recreational swimwear.
How do I determine the correct size for a competitive technical suit?
Technical suits are designed to fit very tightly to reduce drag. We recommend referring to our specific Dolfin size chart and measuring your chest, waist, and hips. If you are between sizes, we generally suggest sizing down for competition and sizing up for training.
What is the best way to care for my swimwear to ensure longevity?
To preserve the fabric's elasticity and color, always rinse your suit in cold, fresh water immediately after use to remove chlorine. Hand wash with mild soap, do not wring, and lay flat to dry out of direct sunlight.
How long does shipping take for team orders?
Standard shipping typically takes 3-5 business days. For custom team gear or bulk orders, please allow 2-3 weeks for processing and customization before the order is dispatched.
What is your return policy for worn items?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and hygienic liners in place. Returns must be initiated within 30 days of purchase.
Are Dolfin Uglies chlorine resistant?
Yes, our Dolfin Uglies line is constructed with high-quality polyester and spandex blends specifically engineered to resist chlorine degradation, making them ideal for daily lap swimming and rigorous training sessions.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.